Privacy Policy

Last updated: 01/09/2026

User Privacy Policy

This Privacy Policy (“Policy”) explains how Tap Salon & Spa App
(“Tap Salon & Spa,” “we,” “us,” or “our”), operated by Conversotech
(Pvt) Ltd, collects, uses, and discloses personal information from clients,
salon and spa owners, and beauty and wellness professionals who use the
Tap Salon & Spa mobile application (the “App”). By accessing or using
the App, you consent to the collection, use, and disclosure of your
personal information as described in this Policy.

1. Information We Collect

a. Information You Provide

We collect personal information that you voluntarily provide when you
register an account, create a profile, make purchases, or communicate with
us. This may include your name, email address, phone number, payment
information, and other details relevant to your use of the App.

b. Automatically Collected Information

We may automatically collect certain information about your device and
usage of the App, such as your IP address, device type, operating system,
and browsing activity. This information helps us improve the App and
provide a better user experience.

c. Location Data

Our App collects and uses your location information to provide enhanced
services tailored to your needs. This information helps us deliver
personalized content and improve user experience.

How We Use Location Data

We use your location data to show nearby points of interest, such as local
salons, spas, professionals, or availability, and to improve service
accuracy by recommending services and content that are relevant to your
specific location.

Sharing of Location Data

We do not share your location data with third parties except with trusted
service providers who process the data on our behalf to enhance app
functionality. These providers are bound by confidentiality agreements and
are only permitted to use your data as instructed by us.

User Control

You can manage location services through your device settings, allowing you
to enable or disable location access at any time. Disabling location
services may affect the availability of certain features in the App.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide and maintain the App, including account registration,
  authentication, and customer support.
• To process transactions and fulfill bookings for services purchased
  through the App.
• To communicate with you about your account, appointments, and updates to
  the App.
• To personalize your experience and tailor content and recommendations
  based on your preferences.
• To analyze usage trends and improve the functionality and performance of
  the App.

3. How We Share Your Information

We may share your personal information with third parties for the following
purposes:

• With service providers who assist us in operating the App, processing
  payments, and delivering services.
• With business partners or affiliates who offer products or services that
  may be of interest to you.
• With law enforcement or regulatory authorities in response to legal
  requests or to comply with applicable laws and regulations.
• In connection with a merger, acquisition, or sale of assets, where your
  personal information may be transferred to the acquiring entity.

4. Your Choices

You have the following choices regarding your personal information:

• You can access and update your account information through the App
  settings.
• You can opt out of receiving promotional communications from us by
  following the instructions provided in the communications.
• You can request deletion of your account and personal information by
  contacting us at
  contact@tapsalons.com.

5. Data Security

We take reasonable measures to protect the security of your personal
information and prevent unauthorized access, use, or disclosure. However,
no method of transmission over the internet or electronic storage is
completely secure, so we cannot guarantee absolute security.

6. Children’s Privacy

The App is not intended for children under the age of 18. We do not
knowingly collect personal information from children under 18. If you
believe that we have inadvertently collected personal information from a
child under 18, please contact us immediately so that we can take
appropriate action.

7. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in
our practices or legal requirements. We will notify you of any material
changes to this Policy by posting the revised version on the App or by
other means as required by law. Your continued use of the App after the
effective date of the revised Policy constitutes your acceptance of the
changes.

Subscriptions and Packages

Tap Salon & Spa offers various subscription plans and packages designed
to suit the diverse needs of beauty and wellness professionals, salons, and
spas. This section outlines the policies and terms governing these
subscriptions and packages.

Subscription Enrollment

By subscribing to a plan or purchasing a package, you agree to the terms
and conditions outlined in this Privacy Policy and the Terms of Service.
Subscription details, including features, pricing, and duration, will be
displayed during the enrollment process.

Billing and Payment

• Subscriptions are billed on a recurring basis (e.g., monthly or annually)
  depending on the plan you choose. Payment will be charged to the payment
  method you provide at the time of purchase.
• You authorize Tap Salon & Spa to automatically charge your payment
  method for the subscription amount on each billing cycle until the
  subscription is canceled.
• If payment fails, Tap Salon & Spa may suspend access to your account
  until payment is received.

Cancellation Policy

• You may cancel your subscription at any time through your account
  settings. Cancellation will take effect at the end of the current billing
  cycle, and you will retain access to the service until that time.
• Refunds are not provided for partial billing periods unless required by
  applicable law.

Modifications to Subscriptions

• Tap Salon & Spa reserves the right to modify subscription plans,
  features, or pricing. Users will be notified in advance of any material
  changes.
• If changes occur, you will have the opportunity to accept the new terms or
  cancel your subscription before they take effect.

Data Usage and Privacy

Information collected during subscription enrollment and usage is handled
in accordance with Tap Salon & Spa’s Privacy Policy.

Termination

Tap Salon & Spa reserves the right to terminate or suspend a
subscription if a user violates the Terms of Service or engages in
fraudulent or abusive practices.

If you have any questions or concerns regarding subscriptions or packages,
please contact our support team at
contact@tapsalons.com.